Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, address, phone number, and email address
• Health information: Medical and dental history, treatment records, X-rays, and insurance information
• Appointment information: Scheduling details and visit history
• Website usage: Pages visited, browser type, and anonymized analytics data (if applicable)

2. How We Use Your Information

We use your information to:

• Provide dental treatment and coordinate your care
• Schedule and confirm appointments
• Process insurance claims and billing
• Communicate important updates about your care
• Meet legal, regulatory, and compliance obligations

3. HIPAA Notice

As a dental practice, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, which is available at our office and upon request. We will not sell, rent, or share your PHI with third parties without your written consent, except as required by law or to carry out treatment, payment, or healthcare operations.

4. Information Sharing

We may share your information only in these circumstances:

• With your consent: To other healthcare providers involved in your care
• Insurance processing: With your dental insurance company to process claims
• Legal requirements: When required by law or in response to valid legal process
• Safety: To prevent serious harm to you or others

5. Website & Cookies

Our website does not collect personal health information. Any contact forms on this site collect only your name, phone number, and message — this information is used solely to respond to your inquiry and is not stored long-term or shared with third parties. We may use basic analytics to understand how visitors use our site. No personally identifiable information is collected through analytics.

6. Data Security

We use administrative, physical, and technical safeguards to protect your personal and health information. Electronic records are protected by secure, password-protected systems. Paper records are stored securely and accessible only to authorized staff.

7. Your Rights

As our patient, you have the right to:

• Access and obtain a copy of your health records
• Request corrections to your records
• Receive a full copy of our HIPAA Notice of Privacy Practices
• Request restrictions on how we use or disclose your information
• File a complaint if you believe your privacy rights have been violated

8. Contact Us

For questions about this Privacy Policy or your rights as a patient, please contact us:

Maggie A. Kleem, DDS
352 W. Bagley Rd., Berea, OH 44017
Phone: (440) 239-8389

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of our services after any update constitutes acceptance of the revised policy.